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Trouble with uploads

My drone took photos in DNG.  You say they have to be JPG but when i convert them to JPG you will not let me upload them because you said they can not be processed through editing software.  i am not sure how to convert them to JPG without passing through other software. 

Joe Boitano

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https://support.dronesmadeeasy.com/hc/en-us/community/posts/360074135411-upload-problem-a-question-to-clarify-your-instructions

https://support.dronesmadeeasy.com/hc/en-us/community/posts/4405153024788-DNG-convert-to-JPG-TIFF-to-use-in-Pix4D

https://support.dronesmadeeasy.com/hc/en-us/community/posts/360055740292-Drone-only-created-DNG-files

https://support.dronesmadeeasy.com/hc/en-us/community/posts/20582518280212-there-was-an-issue-loading-this-image

https://support.dronesmadeeasy.com/hc/en-us/community/posts/360074135411-upload-problem-a-question-to-clarify-your-instructions

Zane
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