Hi, I just finished my first test flight and tried to upload files for a test map.
I use DNG as photographing option on my mavic 2 pro. when asked to submit a sample photo, i tried to upload a DNG file. system was hanging forever. so i understand DNG is not acceptable.
Therefore I rendered all images in LIGHTROOM as JPG.
And I uploaded a single JPG file for tags reading. I received a warning that file is not original, and may be missing tags (? Really? I try to preserve all tags in Lightroom).
Anyway, I uploaded that jpg image and all tags seem to be OK. However - your system says to wait to see file dimensions. And - for 1/2 hr it still waits for a single jpg pixel dimensions. Weird is the word. It says
Width Pixels Please wait...
Height Pixels Please wait...
(I have screenshot of it)
And, since it can't get dimensions, it does not allow me to calculate points, and upload the full set of files.
So, I need to ask - what is wrong with it? pixel size is most basic info on jpg files, and it is there when i look at properties
If it doesn't work - what kind of file should i use to be successful?
Another thing - you said to avoid photos with horizon. and then you say to upload a reference photo at ground level or close to it..
I flew my mission using app you recommended - DroneLink. It took a photo right after start - but it is NOT nadir, and shows horizon.
Should such image be used as reference you are asking for? or i need to manually take a nadir photo before starting mission?
On another note - i am a bit confused. On your site you say that small projects (like i did for my test with only 80 photos) are free. But when i try to upload, it shows me i need points, and after my 500 credit is gone, i need to buy more points. While I don't mind - these are two DIFFERENT approaches. So, what is your policy? Small ones for free? or a few tests free, with paid points after that, regardless of size?