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Photograph Upload Errors

Hello,

I am trialling this product for my new business and whilst it looks excellent it is being badly let down by the upload capability (or lack of).

I have a pretty good internet connection and so far have not managed to upload a complete project in 4 attempts.  Constantly getting error messages "failure to upload chunk" "empty response from server" 

I have no such problems using Drone Deploy.  Some sort of improvement needs to be made to make this product reliable and usable.

 

Very frustrating

Simon Reiter

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We work to make sure our uploader works for everyone but some regions are much harder to support than others. Highly latent connections will lead to timeouts if the server is not getting responses in a reasonable amount of time.

Please review this post and let us know what your latency numbers are.

https://support.dronesmadeeasy.com/hc/en-us/articles/210613686-Upload-Issues-Bandwidth-Testing

 

Zane
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