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We have a new version of the uploader that is more stable for local uploads and also works with Dropbox, Google Drive, Box, OneDrive and more.
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picture uploads fail
About 1 in 4 pictures fail to process. If I sit and patiently retry the uploads I will eventually get them in, then there are confusing messages about leaving the page, or going on despite the errors. If I go on I get areas missing in the map.
I processed the exact same images, same equipment etc. in Drone Deploy without a single problem.
I would prefer to use your service specifically because of the "pay as you go" system, but it isn't practical unless this problem can be corrected.
I'm using Windows 7 Pro 64 bit over a standard DSL line (slow, slow, slow). Where I live in Tucson AZ somewhat in the booneys I can't get better.
Is there some other way I can upload and then hand them on to you?
What's going on?
Chris Stross
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2 comments
It isn't your computer. It is mostly likely your internet connection. We use FineUploader and it requires a pretty solid and low latency internet connection for files to be uploaded successfully.
Give this article a look:
https://support.dronesmadeeasy.com/hc/en-us/articles/210613686-Upload-Issues-Bandwidth-Testing
If any files fail, it will ask you if you want to move on without them or cancel. If only a couple images fail to upload it is probably safe to continue processing without them. If a lot have failed you may want to cancel out of it so you don't use points on a map that is missing a lot of files.
We are looking at accepting jobs via Dropbox at some point.
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