The DJI Matrice M210 drone does not connect to the Map Pilot Pro

Have you tried using an external mobile device? You need to be using the ‘b’ variant of Map Pilot Pro for that aircraft. .

It does not connect with an external device or with the crystal sky

Does it work with the DJI app in the same configuration?

With the DJI application it works normally and with map pilto pro I only get a search for drone

With the DJI application it works normally and with map pilto pro I only get a search for drone

Have you FULLY closed the DJI app?

On an external computer, I uninstalled all the DJI applications to test and the drone does not connect, it only says looking for a drone

There is some additional configuration that has to be done to make it work. I have version 1.6.2b build 090620231

I am not seeing the CrystalSky ever having been connected to your account. Is it logged in?

in CrystalSky

OK. I see it now. I deleted your previous comment with your email address. 

Are you sure the DJI app is fully closed on the CrystalSky?

Tap Settings > Apps & notifications > DJI Pilot/Fly > Force Stop to fully close the DJI app before using Map Pilot Pro. To prevent the DJI app from launching on startup, tap Settings > Apps & notifications > Auto start application selection > None (or Map Pilot Pro).

I have the crystal sky CS785 model with system version 03.00.02.00 and I don't have those options, could you please help me.

We need:

• AC firmware
• RC firmware
• DJI Pilot version

Your firmware values must match what DJI requires here:

https://developer.dji.com/document/122b5969-d64d-4752-8452-400c41240aa5

• Matrice 200 Series V2 01.00.0710 and D-RTK 2: 03.00.0013
• Matrice 200 series: 01.02.0450