What version of the app are you using and what aircraft?
Did you check things out using the DJI app first?
What aircraft do you have selected in the Settings?
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connection timeout
Hello, I have been using the app for 2 years to carry out surveying work on a project in the mountains, I use a phantom 4 pro and a mini ipad 5, I am having problems getting the application to connect with the drone, it does not connect and I it throws a sign that says "connection timeout" it asks me to have an internet connection and this didn't happen before, is there a way to avoid this?
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What version of the app are you using and what plane?
I have version 5.5.4 and I use a DJI Phantom 4 PRO
Did you check things with the DJI app first?
I always check with the DJI app before each flight and it works fine
What aircraft do you have selected in Settings?
Phantom 4 Pro/Adv/RTK or X4S is selected*
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Reboot everything, including your iOS device and try it again. It sounds like something is holding onto the connection and not allowing Map Pilot Pro to connect.
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I have already tried restarting everything several times and it does not solve anything
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Did it work previously for you? I don’t see an account for you in the system so we can’t look at what you have done previously.
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Yes, I have been working with the app for almost 2 years, the company account is GiS_Hualilan_DRON
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