Upgraded to pro and image max went back down to 600

I recently upgraded my account to pro after processing 5 or 10 maps, because I have been using it more regularly. When I did that, my image max went back down to 600, which made me unable to process the map I wanted to process. Can someone please change my image limit so I can process this map? I've down enoug maps to have my limit higher, but the limit has gone up and down over the last month.

Jacob Lewis 2024년 03월 07일 23:29

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You have the Pro plan which allows you to process 3 gigapixels worth of imagery at a time for free. With a 20 megapixel camera that is enough to upload 150 images. If you used the downscaling factor of .25 you could upload as much as 600 images. You have 132 points in your account which is enough for you to upload an additional .66 gigapixels worth of imagery.

You purchased points previously which allowed you to process more imagery at a time. As you used the points, the number of images you can select has gone down since you have less points.

This has nothing to do with the file upload limit on your account which now is 2700 images.

Zane 2024년 03월 07일 23:39

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Thank you very much, that fixed it! Makes total sense now, I appreciate it Zane!

Jacob Lewis 2024년 03월 07일 23:46 0 표