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Terrain awareness

Hello there! When i try to plot the profile for Terrain Awareness i get this message: DATA UNAVAILABLE. Terrain data not available for this location. Terrain data is only available between 60 North Latitude and 54 South Latitude. Oceans ate not covered. https://drive.google.com/file/d/1uTxwdThfaNq0U7lyoJujqZRuI32Er0wL/view?usp=drivesdk My location is between 60N and 54S. Sometimes the app plots the profile but in most cases it doesn’t do it. I don't know what is happening.
Adis Sh.

कृपया टिप्पणी करने के लिए साइन इन करें करें.

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Please post a screenshot so we can see what you are seeing. 

Zane 0 वोट
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Can you please tell us where this is so we can test it?

Zane 0 वोट
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That area seems to work fine for me. Make sure you are on a solid internet connection when you are trying to do the Profile. It downloads the elevation data for the surrounding area and keeps them locally so you can make adjustments offline. 

Zane 0 वोट
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Solved!
Uninstalling and installing it again solved the problem.

BUT i dont know how to reactivate all my purchases again. 

Adis Sh. 0 वोट
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Select any of those features to purchase and select 'Restore'. This will reload all of the features you have already paid for.

Zane 0 वोट
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This is what that tile looks like. It has some sizable holes in it. It is hard for us to give an accurate terrain solution when the source data looks like this (Thanks NASA! Just kidding). 

The way we have it set up currently is to ride over small gaps but riding over larger gaps just gets dangerous. 

We will add some more descriptive text to the warnings so what is happening is a bit more clear.

The short term solution here is for you to find a terrain data source for that area and add it to your account. Maps Made Easy Pro subscribers get 1000 acres or terrain processing every 30 days. And more can be processed at a rate of 2 points per acre.

https://support.dronesmadeeasy.com/hc/en-us/articles/360021867012-Arbitrary-DEM-Preparation-for-use-as-a-Custom-Terrain-Source

Zane 0 वोट
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Getting this issue now that I've moved over to MPP, I even skipped the trial of pro thinking it was a problem and have signed up for a monthly subscription but still getting the "Terrain data only available between 60°N and 54°S"

I've uninstalled and reinstalled, restarted the ipad, all that jazz and nothing, what's the solution now?

Cameron Baker 0 वोट
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Cameron: Where are you trying to do the layout? Is it within the valid bands? If it is a super mountainous region it can have gaps in it like the sample above. 

Zane 0 वोट
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Yeah is well within the bounds and not mountainous. I ended up redrawing the missions in questions and it worked.

The flying back to the home point before flying to the mission start point is a bit annoying, and gone is the text telling you if the double tap focus, or even the auto focus before the mission starts worked?

Cameron Baker 0 वोट
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