Blocked application

Since the last update of map pilot, I am blocked at the level of loading the mission in the aircraft. there is a pop up qie appears, ask me if i want to adjust the elevetions to account for terrain change. From there, the entire application is blocked. I can only close the app. (I did not take the terrain awereness option) Do you have an idea? Too bad, so far, everything worked very well ...

Nathalie Wernimont-Donfut 13 de septiembre de 2019 15:22

Comentario oficial

You need to update to iOS 12. That is almost certainly the issue. Also, we asked what iOS device was being used. If it is super old it may just not be able to keep up anymore. Crashing and freezing occurs when the device's CPU closes the app due to the CPU requiring more power than it can be provided by an old battery. We get crash reports all the time for that and it is almost always on iOS 11. They fixed some stuff in iOS 12 that makes it so the device can ride through these errors.

Zane 16 de septiembre de 2019 16:15

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10 comentarios

What version are you using?

What happens if you press Yes?

What happens if you press No?

What happens if you press Cancel?

What happens if you do any of it in Airplane Mode?

Are you logged in to MME? (You can see this in the Maps Made Easy section of the Map Pilot Settings)

Zane 13 de septiembre de 2019 15:52 1 voto

Map Pilot version 4.0.7

Nothing happens if I press Yes, no or cancel. The app is blocked at this moment. Nothing to do, just quit the app.

Yes,I'm still logged to MME.

The aircraft is a PH4pro and my pad ipad mini4.

Nathalie Wernimont-Donfut 13 de septiembre de 2019 17:44 0 votos

Finally, at the opening of the app, I went directly upgraded terrain awareness. Arrived at the time of paying, I canceled the operation. Then create a new mission, the pop up at the time of loading in the aircraft became responsive, I was able to check no, the pop up closed and the mission could be loaded. I think it was a bug due to the update of the latest version. I hope I have no other surprises.

Nathalie Wernimont-Donfut 14 de septiembre de 2019 10:10 0 votos

No, really, now it's impossible to load the mission into the aircraft. Always the same problem. I deleted and reinstalled the app, tried with a ph4pro and a ph4proV2, it's identical. Someone had the same problem?

Nathalie Wernimont-Donfut 16 de septiembre de 2019 15:05 0 votos

Please try the rest of the suggestions that were made previously:

What happens if you do any of it in Airplane Mode?

Try logging out of MME and logging back in.

Try saving the mission before running while not connected to the aircraft.

What kind of iOS device are you using?

Zane 16 de septiembre de 2019 15:25 0 votos

Hi Zane, I just tried your recommendations. It does not change anything. It seems that whatever it is, it blocks the whole app, as soon as I want to load the mission in the drone. My ios version is 11.1.2 It's a shame because so far Map Pilot worked very well and had a lot of advantages

Nathalie Wernimont-Donfut 16 de septiembre de 2019 16:05 0 votos

thanks Zane for this information. I'm updating my ios tonight, and I'm testing it tomorrow. I will tell you the experience feedback

Nathalie Wernimont-Donfut 16 de septiembre de 2019 18:32 0 votos

Thanks Zane ! Actually ios 12.4 update. It work very well again !

Nathalie Wernimont-Donfut 17 de septiembre de 2019 11:41 0 votos

We are glad to hear you are up and running again.

Zane 17 de septiembre de 2019 16:32 0 votos