Michael: That DEM is 16046912869.0 acres...
The amount we charge for processing the data is for the total number of acres in the rectangular DEM file. Corner to corner height times corner to corner width.
Your sample file was successfully read by the new system but is way too big to process.
You need to look at Step 3 in the data preparation article. You need to be cropping the DEM and not just masking out other data.

