Official comment
Please read the following article:
https://support.dronesmadeeasy.com/hc/en-us/articles/206292003-Volumetrics-Tool
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I got my first maps back, how do I measure the piles?
Please read the following article:
https://support.dronesmadeeasy.com/hc/en-us/articles/206292003-Volumetrics-Tool
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Also, make sure you are using one of our georeferenced workflows. If you are running the jobs at stitch-only they are not made to scale and do not have elevation information associated with them.