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This one got flagged because of the subject being all punctuation characters. We don't see any tickets for you from yesterday morning. 

There are not two separate accounts. You may have to make a separate account to post to the support forums but there is only one account you need to run the app and that is the Maps Made Easy account. 

I see an account for you in the system but it appears you haven't used it to log into Maps Made Easy from within Map Pilot.