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Points used vs points for files uploaded.

I uploaded a map with 889 files you only took 789 or so. Why am I charged for the files that failed to upload.

Mike Culpepper

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We are sorry to hear you are not happy with your results. We received 798  images from you to process and all of them were included in your results despite the overlap being SUPER thin in some areas. (See below)

798 20 megapixel images should be charged 3192 points. You were charged 3155. The difference is likely due to the resolution being slightly off from exactly 20 megapixels. This tells us that the number of images you selected for upload is correct (images were not dropped or failed to upload) and that you were charged the appropriate amount of points for the job. 

The job actually turned out pretty well given the minimal overlap.

http://support.dronesmadeeasy.com/hc/en-us/articles/207148006-Overlap-Reports

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