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We answer every single post within a couple of hours. This particular response is 1 hour and 48 minutes after yours. This post complaining about our not replying was made 9 minutes after the first one was made. Expecting to get a response to a forum post within 9 minutes is fully unreasonable...
Our support hours are 10am - 6pm pacific time. It is currently 8:49 am. Your request was made at 7:21 am.
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