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Unable to authorize 7 devices for Map Pilot Pro

Hello,

I switched form monthly to yearly subscription for Map Pilot Pro (Pro feature). I authorized 5 iOS (iPhones and iPads) devices and Setting menu says "Devices remaining - 0".
I should be getting 2 instead of 0 as there are 7 devices on Map Pilot Pro (Pro feature) plan - https://www.mapsmadeeasy.com/map_pilot/

How do I get 2 remaining devices authorized?

 

Vladimir Sviridov

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So far we have devices named iPaduser, iPhoneVladimir, iPad2, iPad, iPhoneuser, iPadTroll, and iPaduser. A total of 7 with unique IDs. 

We have cleared them all out so they can authorize again. We will add a tool to manage this in the near future. 

Zane
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I logged out, then logged in on all 5 devices and now I can authorize only 4 devices. One iPhone (one of 5 authorized OK previously) now says "This device is not allowed. Maximum number of devices (4) has been authorized for this subscriber..."

Vladimir Sviridov 0 votes
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Please, remove iPad2 and iPadTroll from authorization. These are not my devices.
Mine are -

iPaduser, iPhoneVladimir, iPad, iPhoneuser, iPaduser.

And I was unable to authorize iPhoneVladimir (my post above).

Vladimir Sviridov 0 votes
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UPDATE:

Got 5 devs authorized, 2 devices vacant.

However, 

"Expires" now says "May 13, 2021" instead of correct

"May 6, 2022".

UPDATE: thank you, everything is OK now. Regards.

Vladimir Sviridov 0 votes
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Sorry about that. Resetting your devices put you back to the new 7 day free trial we are giving and that put your devices back down to 4. It is all straightened out now.

Zane 0 votes
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