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DJI test image issue

Hello,

I am trying to process some photos taken with a DJI Phantom 4 Pro V2 using the DJI specific upload process.  When I select a test image, there is no data associated with the picture.  It showns Camera:  No Camera Read, Focal Lenth : No focal length read, and so on.  When I look at the properties of these photos in windows, all these specs are shown.  I also tried to upload a previous image, that was sucessfully process, and it would do the same showing no specs.  Please help.  I would like to start processing these images yet tonight.

Thanks,

Ted

Ted Hoodjer

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We are aware of this issue and are trying to address it. In the meantime you can use an incognito window, restart the browser or use a different browser. 

Zane
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