Make sure that you have all other drone related apps fully closed. If it is hovering a couple of meters off the ground you might want to make sure that it is not in beginner mode as set in DJI's app. You may want to turn off the obstacle avoidance system too since that has been known to stop flights if there are objects that are close to the aircraft when taking off.
You can look at your CSV log files in the DJI Diagnostics column to see what the issue was or email the affected flight's log file to us to take a look.
Most of the articles on the site are slightly out of date as far as the pictures go but almost all of the information still applies.
The stopping 1-2 meters up is not a normal thing and is clearly not how it is supposed to work. SOMETHING is telling it to stop and that something is not Map Pilot. The log file is the easiest place to start.