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This is my third attempt at getting help. The map did not process correctly and this is not the first time. Please refund my purchase of points if you can't help.


Thomas Jeter

Official comment


We have responded quite quickly to all of your responses. All 3 of your recent requests were responded to within hours. We suspected that they might have been places in a spam folder so we followed up by email. 

Here is the most recent email response that included the following screenshots.


Please make sure you are not blocking messages from the domain and check your spam filter. 

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