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not enough point

On my records there have more than 430 points, how to solve this problems.

 

Leung Ronnie

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You purchased 1500 points. Then you used 963 points immediately. Then the next day you used 536 points. The balance that is displayed is accurate. Your account has a total of 14 transactions but your screenshot clipping only has transactions 9 and 10 on there.

Are you not seeing a balance of 1 point in your Dashboard? 

Zane
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