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image uploading issue

The last job I had issues with images that had correct and existing EXIF tags but when I tried uploading test file that info would not show up. I tried several different images from the mission and still no luck. When I took those images to geoimgr.com the gps coordinates were there but I went ahead and rewrote the tags. Even then it took several tries to bring them into MME before one image finally read ok.

Tonight I had the same issue of tags not showing up right away, so I switched browsers. It took a couple of tries but finally got one to read after letting it just sit there for 20 sec or so.

Any ideas whats going on?

Claudia Strijek

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Any time you are having issues with a file please email it to mapping@dronesmadeeasy.com so we can inspect it. 

Is this using the Classic workflow or the DJI workflow?

In general you shouldn't be modifying the tags at all.

Zane 0 votes
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Using classic workflow. I've tried the DJI workflow on other jobs and had uploading failures so I switched back to classic.

I even did a test with images I uploaded months ago that had no issues with tags but now do.

I even tried a different computer and different external drives with images on them. Same issue. The problem is there does not seem to be an consistent scenario that I can avoid, so made me wonder if MME has made some changes to processing protocol that is causing this issue.

I'll email a couple of sample files.

Claudia Strijek 0 votes
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No changes have been made. You have to be careful with your image files on your computer. If you use a photo management software or even open them once in certain softwares the tags can be permanently destroyed. 

Zane 0 votes
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