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Terrain awareness

Hello there! When i try to plot the profile for Terrain Awareness i get this message: DATA UNAVAILABLE. Terrain data not available for this location. Terrain data is only available between 60 North Latitude and 54 South Latitude. Oceans ate not covered. https://drive.google.com/file/d/1uTxwdThfaNq0U7lyoJujqZRuI32Er0wL/view?usp=drivesdk My location is between 60N and 54S. Sometimes the app plots the profile but in most cases it doesn’t do it. I don't know what is happening.
Adis Sh.

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That area seems to work fine for me. Make sure you are on a solid internet connection when you are trying to do the Profile. It downloads the elevation data for the surrounding area and keeps them locally so you can make adjustments offline. 

Zane 0 votes
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Solved!
Uninstalling and installing it again solved the problem.

BUT i dont know how to reactivate all my purchases again. 

Adis Sh. 0 votes
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Select any of those features to purchase and select 'Restore'. This will reload all of the features you have already paid for.

Zane 0 votes
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This is what that tile looks like. It has some sizable holes in it. It is hard for us to give an accurate terrain solution when the source data looks like this (Thanks NASA! Just kidding). 

The way we have it set up currently is to ride over small gaps but riding over larger gaps just gets dangerous. 

We will add some more descriptive text to the warnings so what is happening is a bit more clear.

The short term solution here is for you to find a terrain data source for that area and add it to your account. Maps Made Easy Pro subscribers get 1000 acres or terrain processing every 30 days. And more can be processed at a rate of 2 points per acre.

https://support.dronesmadeeasy.com/hc/en-us/articles/360021867012-Arbitrary-DEM-Preparation-for-use-as-a-Custom-Terrain-Source

Zane 0 votes
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