Please post a screenshot so we can see what you are seeing.
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Can you please tell us where this is so we can test it?
Here is the location
That area seems to work fine for me. Make sure you are on a solid internet connection when you are trying to do the Profile. It downloads the elevation data for the surrounding area and keeps them locally so you can make adjustments offline.
Uninstalling and installing it again solved the problem.
BUT i dont know how to reactivate all my purchases again.
Select any of those features to purchase and select 'Restore'. This will reload all of the features you have already paid for.