2 followers Follow


Support is not talking on a forum.  If you want my business I want someone that is a expert with the product.  Please let me know how to talk with a human.  

Steven Lumbert

Official comment


We answer every single post within a couple of hours. This particular response is 1 hour and 48 minutes after yours. This post complaining about our not replying was made 9 minutes after the first one was made. Expecting to get a response to a forum post within 9 minutes is fully unreasonable...

Our support hours are 10am - 6pm pacific time. It is currently 8:49 am. Your request was made at 7:21 am. 

Comment actions Permalink

Please sign in to leave a comment.

1 comment