Mavic 2 Pro connection and camera view

Recently replaced the Mavic Pro with the Mavic 2 Pro. I've tried several times, but have not been able to get the M2P to fly a successful mission. It fails to connect intermittently and the camera view is blank, with only the target cross and the camera settings showing. Occasionally, it will show the image, but freezes. The Mavic Pro works flawlessly. Running on an iPad 9.7 Pro, new cable, etc. Have tried all the recommended connection issue fixes.

JOHN CULP May 07, 2019 19:49

Official comment

If this happens you can safely unplug the cable from the iOS device and plug it back in to force it to reconnect.

Zane June 03, 2019 16:40

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8 comments

Are you absolutely sure that all other drone related apps are FULLY closed? What firmware versions are your remote and aircraft on?

Zane May 08, 2019 20:15 0 votes

I first open DJI Go, check for any warnings such as firmware updates and notices to calibrate the compass, etc. When everything ready to go, I leave the app. Next, I double click home and swipe up until no apps are running, then open Map Pilot.

Just did that procedure and get "Only RemoteController Detected", closed app and restarted app. After several tries, and switching to Sport mode, it showed a connection to Mavic 3 Pro. When I checked the camera view it displayed no image just this:

Firmware status:

JOHN CULP May 11, 2019 19:22 0 votes

What version of Map Pilot are you using?

Zane May 12, 2019 18:27 0 votes

3.1.5 build 041810191

JOHN CULP May 12, 2019 22:54 0 votes

We test with that aircraft extensively and haven't seen this. It sounds like you are closing the other apps properly. What happens if you do a fresh power cycle of the aircraft and remote and not open DJI Go first?

Zane May 13, 2019 14:56 0 votes

I have been having the exact same issue...

When I first opened DJI Go,after that

When I did the fresh power cycle of the aircraft and remote and not open DJI Go first,as a result the camera's video feed did not displayed correctly.

Mavic 2 pro firmware:Latest version

MP:3.1.5 build 041820191

iPad pro 11inch :iOS12.2

Regards,

Naoki May 31, 2019 22:45 0 votes

I've unplugged and replugged many times over, but still useless. . .

Naoki June 04, 2019 10:34 0 votes