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not connected after the latest update

My inspire1 has not successfully connected with MP v3.0.
It was displayed "Connected" messages on the top of the screen,but I do not getting the red triangle that shows the aircraft's current location.

what I have done:

the PAF switch being in the F.
fully close the DJI Go app.
unplugging the cable and plugging again.
Restarting the iOS device.

Do you have any ideas?

Thank you,

Naoki

naoki

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Is the aircraft outside and does it have a clear view of the sky? The red triangle only shows up when you have a solid GPS satellite count and location fix. 

Zane

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Did it have a solid GPS lock while outside? Is the aircraft's currently location being shown in DJI Go?

 

 

Zane 0 votes
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When was the last time you took the "knowledge test" when starting DJI Go? That seems to keep the satellites from showing up sometimes when this is the case. Take the knowledge quiz (and pass it) before trying again.

Zane 0 votes
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My aircraft was connected, when I switched from "Inspire1pro" camera to "X3".

MP showed"Aircraft Detected:Inspire 1." 

Then it was unable to connect again after switching to X5.
So I tried to connect X5 with other applications.

Applications other than MP seem to be detecting the aircraft with X5.

And it displayed "not connected",when I tried  tapping and holding the "Connected" indicator on the left side of the top status bar,so my Inspire 1 with X5 does not seem to be connected to MP.

Only my X5?

I hope my aircraft with X5 is connected to MP because I think MP operates best on the timing based triggering aircraft such as Inspire 1.So I do not want to use other similar applications as much as possible.

Thank you for your support.

 

naoki 0 votes
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So you are saying it worked with the X3 but not the X5? We test a lot with the X3 but not with the X5 since those cameras were always so problematic with focus and slow to trigger. 

Zane 0 votes
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Also, when was the last time the 'knowledge quiz' was passed? We may be using a different version of the SDK that depends on its passage. I personally experienced this when testing our app. It wouldn't connect. Then I took the quiz and then it worked.

Zane 0 votes
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In the US we have to pass a test in DJI Go every so many times starting the app. You have to pass it to be able to fly. It sounds like this may not be the issue for you though since the X3 works. We will look into the X5 operation and try to see what is going on.

Zane 0 votes
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Oh really. I did not know that.

In my country,perhaps we will be able to fly without doing such a test.
I'll be waiting for some good news.

Thank you for your quick response.

naoki 0 votes
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Zane,

Earlier this week you helped me with understanding the Map Pilot beta on-screen display indicating the UA (Mavic 2E, in my case) is connected (the red triangle). My display device is an older iPad (running iOS 11.4.1), and all was working properly on Thursday.

Since Friday, however, I cannot get the UA connected. I am getting GPS lock (slow green light flash on the UA, and "GPS mode" on the RC screen and 4 bars at the satellite icon, and I moved the UA outdoors to see the sky and still no connection). When I connect an Android device to the RC and use the DJI Pilot app I am able to connect to the UA with all of the equipment in the exact location where the Map Pilot app will not connect on the iPad.

The only difference, in my mind, is the cable between the RC and smart device. Any chance I could get a new cable with the Lighting connector, if that seems worth trying?  Thanks.

Curt Meyer 0 votes
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Curt: Use the latest beta. The previous version might have had an issue. The most recent was released late Friday evening. 

Zane 0 votes
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Zane,

The latest beta seems to have solved my aircraft connection difficulties. 
But now when I pull out the aircraft menu (upper right on the screen) and tap "Upload", it kicks out of the app. As soon as I tap "Upload"  I get the message that the controller is in Sport mode, but it is not. When I tap "Continue", A message opens about Terrain Mode and the screen immediately goes black for an instant, and  back to the device home screen.
Curt Meyer 0 votes
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All devices should be updated to at least iOS 12.1 at this point. The random crashing is usually caused by the CPU crashing the app due to lack of battery power, not because of an actual software issue. Updating to iOS 12 has eliminated this for everyone we have heard from.

Zane 0 votes
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updating to iOS 12.1.1 fixed the problem with the app crashing.

But I get false messages about S-P-T switch (app tells me it is in "S- " or "T-mode" and the switch is on "P"); mission uploads successfully, but "Start" results in a message on the RC -- "warning, check app" ...and I'm stuck, not sure what the necessary fix is. 

Curt Meyer 0 votes