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Tag Pilot doesn't connect to Mavic Pro

 I'm trying to use Tag Pilot.  Here is my start up sequence.

1.  I start the Mavic and first test it with the DJI Go 4 app.

2.  If step one is successful I then close the Go 4 app and open Tag Pilot.

3.  When Tag Pilot opens I tap the Tap and Fly icon.

4.  The app seems to freeze at this point and I can't tap any other function such as Settings.

5.  It seems that the Tag Pilot app may be trying to connect to the Mavic and can't.

 

Is there another app I need to run in the background, or some setting I need to change?  I do not have this problem with the Map Pilot app.  This app works fine for me using my iPad Mini 4.

Thanks,

Keith

 

 

Keith Young

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Step 2 should be close DJI Go.

NEVER RUN MORE THAN ONE APP AT A TIME!!! Unless you don't like knowing where your aircraft is... 

Zane

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If you read what I do in step two you will see that I do close the Go 4 app.  I use Map Pilot a lot and know better than to have two apps connected to the Mavic.

I did have some success today.  I re-booted my iPad Mini 4, then I connected the Mavic to the controller.  Without first opening the Go 4 app I opened Tag Pilot.  When I tapped the Fly and Tag icon the app did open.  However, I then closed Tag Pilot, Re-opened Tag Pilot, tapped Fly and Tag and the Tag Pilot app froze again.

Any ideas on what I could try next?

Thanks,

Keith

 

Keith Young 0 votes
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Please send us any log files from affected flights and tell us what iOS devices you are using as well as aircraft model and all associated firmware numbers.

Zane 0 votes