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Map Pilot: how to change primary pass orientation

 The tutorial and many messages refer to changing the orientation of the primary pass by using a two finger rotation gesture on iOS but I'm Map Pilot on an iPad Pro 9.7" and that doesn't seem to work.  What does work is moving the purple (home) dot...I happened to notice that when you move that dot around, it changes the primary pass direction.

Is this a change that was made recently in how the app works or is this some kind of strange bug?

I've tried quite a few times to get the two-finger rotation gesture working but it doesn't seem to work and I didn't see any setting that turns it on/off.  I tried touching within the flight plan area, outside of the flight plan area, touching one or two of the waypoints, etc and nothing seemed to work.  Was this feature changed recently?

I'm using version 2.8.2 build 06142018 of the Map Pilot app.

Thanks, Dave

David Sprague

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We are aware of this issue and have already submitted a fixed version. The addition of the camera/map swap feature messed with some things. 

The two finger gesture for pass rotation does work if you try it a couple of times. 

Zane
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So the two finger touch can be anywhere on the screen or does it need to be at certain locations like touching one of the waypoints or touching the paths?  I've tried it a bunch of times and never gotten it to work.

David Sprague 0 votes
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In version 2.8.2 you have to really be careful not to separate your fingers too much or it gets interpreted as a zoom. Also, mess around a bit with putting your fingers down at exactly the same time and one slightly before the other. Basically, it is just really touchy right now. It is better in the new version.

Zane 0 votes
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I have the same issue with 2.8.2 and today updated to 2.8.3 and the same happens, so no fix for ipad mini 4.

Moving the purple dot is the way to rotate the grid which I find actually much easier to control than two finger gesture.

I vote for moving the purple dot!

George 0 votes
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The rotation works when you rotate your fingers only. If you zoom the map by slighting bringing your fingers together or further apart it will zoom instead. Make sure you are only rotating.

Zane -1 votes
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I tried rotating for 10 minutes yesterday and almost frizzbee'd my iPad Mini in frustration.  Can I suggest adding a Rotate icon or sliding bar or something of those of us that are too unco to make it  work?

ben 0 votes
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We are aware that this issue is still affecting some users and we hope to release a version that will fix the issue in the next few days. 

Zane 0 votes
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I think that the new version 3.0 is also affected by the rotation problem. I use ipad mini 4 and the new version was very difficult to rotate the grid. Please fix it!!

George 0 votes
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George: We recently fully separated the zoom and rotation based on user feedback. You have to be careful not to do any zoom with it and only rotate your fingers in the gesture.

Zane 0 votes
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I can't rotate since upgrading to 3.0 (from 2.7.3 I think) - iPad mini 4, iOS 11.1.1 Moving the purple dot does nothing. It was a little tricky before I upgraded, now it doesn't work at all. What do you mean "fully separated zoom and rotate"? Are they different commands / gestures now?

BEven 0 votes
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We removed the purple dot's location having anything to do with the rotation based on user feedback. 

With two fingers you can do two different gestures: zoom and rotate. 

Once zooming has started, there is no rotation. Once rotating has started, there is no zooming. This too was based on user feedback. We thought it was better combined.

You just need to be sure to just rotate if you want to rotate.

Zane 0 votes
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I haven't been able to get it to rotate at all since upgrading to 3.0

Can I downgrade?

BEven 0 votes
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It works but it is difficult. I suggest adding a slide bar that rotates the grid clockwise and counterclockwise.

George 0 votes
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Guys please you should see into that issue. Today I was planning a big mission and wanted to rotate the grid in order to minimize the waypoints because of uneven terrain. I was trying for half an hour to plan a segment of the mission. It was pretty frustrating and time consumnig.

Please do something about it!

George 0 votes
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Anyone know how to downgrade? I had 2.7.3, wish I still did.

More of us are going to have to complain before this gets fixed. I have yet to get it to rotate since upgrading to 3.0. Somewhere in the support pages here I saw the comment that rotation is cpu intensive. I have the recommended hardware and it still doesn't work - P4P, iPad Mini 4, iOS 11.1.1 - according to this page:

https://support.dronesmadeeasy.com/hc/en-us/articles/206018633-Map-Pilot-for-DJI-Introduction

Here's a screen shot from that page too:

BEven 0 votes
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It is not an issue with the iOS device you have unless you have a super old device and are trying to do huge layouts. 

To Zoom: Put two fingers on the screen and move them together or apart, without rotating them. 

To Rotate: Put two fingers on the screen and rotate them, without moving them together or apart. 

Zane 0 votes
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I've tried the two finger rotation at least 100 times in the past week. Probably got it to work one out of 15-20 attempts. Very frustrating. I've had to fly a suboptimal route numerous times because I can't get it to rotate. I never had the this problem prior to 3.0. This really needs to be fixed ASAP. 

 

Thanks, 

 

David Boland 0 votes
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Rotating is the same as it has ever been. You just can't zoom in or out on the map at the same time. We got more than a couple complaints from users that were mistakenly rotating their layouts while trying to zoom so we only allow one of the actions at a time. 

Zane 0 votes
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Me, BEven, David Boland, Tony Fuentes we are all affected by the problem. I don't think you should defy our experience. The rotation doesn't work as previous versions, period. It was broken in version 2.8.2 and fixed in version 2.8.4 if I remember correctly.

I am on ipad mini 4 and use iOS 11. Have not upgraded to iOS 12 yet.

Please everyone who is affected post the ipad you use and iOS version.

Zane, at least add a slide bar to rotate the grid without having to use gestures.

George 0 votes
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This thread was started with the release of 2.8.2, 4 months ago. The reported issue was fixed because it was an actual bug and was not responding as intended.

We are not denying your experience and have given instruction to clarify the use of the feature. 

Try doing it off to the side of the screen with your fingers already close together so you can't zoom in anymore. You can do the gesture anywhere on  the screen and at any size. It does not have to be right on the defined survey area or its size. Doing it with your fingers close together will work every time if you can't maintain your finger distance at larger distances. 

Finger gestures are a common feature in iOS applications and their implied use replaces the need to add fiddly controls all over the place. Should we add a button to drop the boundary markers? Should we add zoom in and zoom out buttons? Should we add up/down/left/right buttons to navigate the map? Where does it end?

It may take a little practice to keep your rotation gesture finger distance constant but the separation of the zoom and rotate is intended to keep you from accidentally modifying your layout. If we change it back, those people will complain again. See how this works?

You can't make all the people happy all the time. You likely understand this. TRUST ME... I don't want to be on here arguing about it with you guys over my holiday. 

Zane 0 votes
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Zane,

Let’s see I have 4 iPads and every generation of the iPhone . I am familiar with the zoom gesture and rotation gesture. I’ve repeatedly tried your “technique” on iPads and iPhone X, both with the latest iOS. The rotation gesture doesn’t work on your app as you suggest. Works in goodle maps and other apps but not the map pilot. I’ve been using map pilot for years. I know the difference between zoom and rotate.

You can continue to ignore the feedback of your users and insists it works or you can acknowlede something ain’t right. It’s up to you. But whatever you do please don’t treat us like we are idiots.

David Boland 0 votes
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It used to work when I had 2.7.3 with one, two or three tries.

Since I upgraded to 3.0 I can't get it to rotate at all.

BEven 0 votes
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We are not ignoring your feedback. Ignoring your feedback would be me deleting this thread. We are trying to get to the bottom of why it is not working for you. As noted previously, we made this change on purpose because we received more feedback regarding the way it was previously. Apparently we can't make everyone happy on this. 

I just tested it on 6 iOS 11 and iOS 12 devices. The version of iOS and the type of device have no bearing on the function of the feature.

Apparently we are unable to reproduce what you are experiencing so please send us a video of it not working for you. If we can't see what you are doing we can't fix it. 

Put your fingers close together (touching) on the map, don't move it around, and act like you are turning the world's smallest knob. It will work since the fingers touching doesn't leave any room for error.

If we get a bunch of videos of it not working after following our instructions we will look into putting in something for people that can't get rotating via gesture to work. Email links to private videos to mapping@dronesmadeeasy.com

 

Zane 0 votes
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I am having the same problem. Upgraded to V3.0 today. It takes about 20-30 attempts to get it to work each time. Even when I get it working, then lift my figures and try rotate again using the exact same gesture it stops working. Clearly this is a problem for several users and the app is unworkable in this form. Do appreciate making the purple dot independent of rotation though as this was annoying.

Robert Macfarlane 0 votes
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Version 3.0.1 has been submitted to put it back to the way it used to be. 

Through the videos people sent us we learned that the people having trouble with this are almost exclusively doing the rotate and zoom gesture with their index and middle finger. This is not something we were aware people did and is not exactly standard. 

These images are from Apple and represent how we test things. 

It is certainly much harder to do this properly when using the index and middle fingers. 

Regardless, we have put the zooming/rotating back to the way it was previously. 

Zane 0 votes
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Zane et al,

Thanks for the fix. Sorry I didn't get a chance to upload a video,  I use my thumb and index finger as depitcted and had the same problem.  Regardless thanks for the fix. 

Dave

David Boland 0 votes
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3.0.1 has been released and it has the old way of rotating back in. 

Be sure to chime in on the threads when people start complaining about it being back!

 

Zane 0 votes
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That's great Zane, thanks! But I guess it still needs to propagate the internet/app store? In the App Store on my iPad the update history shows 3.0.1 but I don't see any way to update or download it, only Open. Which opens the 3.0.0 version I already have.

It says 3.0.1 is from 1 hour ago, I'll be patient and wait some... 

BEven 0 votes
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