JPG-R setting

Have been using the app for a few weeks with my Inspire 1 and Zenmuse XT. Generally it works quite well, with one exception - even though I apply the JPG-R image setting before or during flight with the app, the pictures I actually get are standard JPEGs, not radiometric JPEGs. Have tried setting JPEG-R in DJI GO app prior to opening Tag Pilot, but it doesn't seem to make any difference.....

Any ideas on how to solve this one?

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Hi there

I purchased the thermal features as an in-app purchase (I live in the UK, so purchased the camera locally). I did pay $500 however!

Jan May 09, 2018 10:17

Official comment

Was your camera purchased from Drones Made Easy or did you puchased the thermal features as an In App Purchase in Tag Pilot?

Zane May 09, 2018 22:54

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9 comments

Hi there

I purchased the thermal features as an in-app purchase (I live in the UK, so purchased the camera locally). I did pay $500 however!

Jan May 10, 2018 05:49 0 votes

-1

In that case your camera is connecting properly to the app. Are you using the Radiometric variant of the XT? Non radiometric cameras cannot take radiometric images.

If you are continuing to have problems please email mapping@dronesmadeeasy.com.

Zane May 10, 2018 13:30 -1 votes

Thanks for the quick response. My XT is the "performance version" (quasi-radiometric, rather than the XT-R which came out a bit later. In the DJI GO App I am able to shoot JPG-R and view the radiometric images, for example in FLIR Tools. I'm not a software engineer, but I would imagine that if the DJI Go App can allow me to capture radiometric images on the memory card, there shouldn't be any real difference to the signal from the TAG pilot app to the camera to produce the same results?

Any further info you could give would be very helpful! - thanks

Jan May 10, 2018 13:38 0 votes

It won't allow that mode if you aren't on a Radiometric camera.

DJI can do lots of things that we can't especially when it comes to the XT cameras...

Please send us the full part number and spec for the camera and we can try to look into adding it.

Zane May 10, 2018 15:03 0 votes

Thanks Zane

Camera spec is : Zenmuse XT 640x512 30 Hz, 13mm lens

DJI model number : ZXT01

FLIR core serial no. 0175977

DJI serial number : 08B0010845

If you need any more info let me know and I can e-mail

Would be great if you could find a way to add support! - thanks for your efforts....

Jan May 10, 2018 15:13 0 votes

Good news!

When checking the specs of the camera for the post below, I noticed there was a SW update from DJI (Zenmuse XT Firmware V01.31.0.00 (Inspire 1))

Having installed this and carried out a test flight today, the JPEG-R setting works perfectly. So, sorry for sending you on a wild goose chase, but maybe this will help someone else who was in the same situation as me!

Thanks for the quick support on this post :-)

Jan May 14, 2018 14:00 1 vote

Thanks for the follow up! We are glad to hear you are up and going.

Zane May 14, 2018 15:36 0 votes

I am facing the same problem, even checked my SW update, it's up to date.

Rameez September 03, 2019 04:19 0 votes