
No... Nothing has changed on our end. As noted previously, the images just were not there to process. You were refunded for the one that had the upload issue so you could try again. The redo looks like it worked fine.
This was all answered promptly (within 2.5 hours) here:
https://support.dronesmadeeasy.com/hc/en-us/community/posts/35282278657044
You also posted on a 5 year old thread and which sends emails to a bunch of people who are not having a similar issue. Only one post is needed.