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Paid Membership Issue

I just uploaded photos for a new map and could not select the full 3D map option. Why is this?  I have a paid annual membership and should be able to process maps at will correct?  Please let me know as soon as possible.  Maybe I'm not getting what I thought I was paying for.  Thank you for your prompt attention to this matter.  


Tim Gshock Dent

Timothy Gshock Dent

Official comment


When you hover over that setting it shows this:

The Full 3D processing is only limited to 5 gigapixels worth of imagery since it is intended for working with a single structure. 

This page shows that Full 3D processing is only available using Pay-as-you-go points.

All that being said. You probably don't actually even want the Full 3D processing. The standard 2.5D processing that is done by default is more than enough for 99% of jobs that go through the system. 


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