Crashing is bad. Our goal is to have zero crashes. But the Android version of Map Pilot Pro is subject to the same limitations that any other Android app is: system resources.
The following is modified from Google's official crash fixing documentation:
Fix an installed Android app that isn't working
Try the following steps if an app installed on your phone has any of these problems:
- Won’t open.
- Won’t respond.
- Isn’t working properly. If the app that isn’t working is an Instant App, try these troubleshooting steps instead.
After each step, restart your phone to see if it fixed the issue.
Restart and Update
- Restart your phone
- Check for updates
- Update Map Pilot Pro
Check for a larger app issue
- Force stop the app
- Clear the app's cache and data
- Sync device with Maps Made Easy in the Settings
- Uninstall the Map Pilot Pro and reinstall it
We are interested in fixing as many of them as we possibly can so accurate reporting to us is very important. We need to know the version of the app that is being used, how it was installed (APK or App Store, fresh install or update), when the issue occurred, and what you were doing at the time of the crash so we can look at the Android crash reporting to find the cause (hopefully).
We don't want anyone to have to go back down to a factory reset just to use Map Pilot Pro but the reality is that sometimes there are things that conflict or use up a lot of system resources that will cause unknown crashing events. We try our best to handle the stuff in our app but there are all sorts of reasons that are out of our control that can make apps crash as well.