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Full resolution image (JPG) showing as 0 bytes in advanced output

I recently submitted 1991 images to be processed covering approx. 500 acres of land. When I was downloading my files from the advanced output, it shows the size of my full resolution image as 0 bytes. All the other files are present and can be downloaded such as the DEM, GeoTiff, etc. Where do I find my full resolution image? This project cost me almost 9000 points and is the most important part of the project for me. Please advise! 

Hayley Veldhoen

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It looks like that file size exceeded the maximum limit for the JPG file format. If you still really need the JPG you could download the GeoTiff and create a downscaled version of it in JPG. 

Zane
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Could the JPG not be broken up to make two smaller images? I don't know how to go about creating a JPG from the GeoTiff.

Hayley Veldhoen 0 Stimmen
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You can do it pretty easily in QGIS in two steps. Resize to a GeoTiff the size you want. Then save it as a JPG. 

Add the GeoTiff as a Raster layer. 

Layer -> Add Layer -> Add Raster Layer

Then right click on it in the Layers list. Select Export -> Save As.

Then change the columns and rows to the resolution you want. Give it a Filename and hit OK. This will create a new GeoTiff that has the resolution you want. Choose half of each value in the columns and rows to get a 50% resolution file. 

Make sure that new file is added as a Layer and is selected. Then go up to Raster -> Conversion -> Translate. 

Here you can select JPG as the file type and save it. 

Zane 0 Stimmen
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