Air2S will not restart partial mission - hovers in air

The Air 2S is fully supported and hundreds of flights per day are done without issue. 

Make sure you most recent flight logs are synced with Maps Made Easy so we can actually see what is going on but my guess would be it is related to touching the control sticks which will end the programmed flight. There is a message that is shown that tells you this will happen and another message is shown to tell you after it happened. Other than that, we would need the log files in Maps Made Easy to see what is really going on. 

Great, thanks Zane we will export the flight logs and take a look

Did you find a resolution to this? I had the exact same issue today. My first multi-battery mission with Map Pilot Pro, and it completed its first flight just fine, when it came back for a battery, I swapped the battery, restarted the drone, reacquired it in the software, once GPS was updated, I launched, it climbed to 98ft and hovered, after almost 10 minutes, I hit the return to home, it landed, I changed the battery, it took off again and continued to hover.

It looks like your first flight was at about 230 ft (70 meters). Does that sound right?

It looks like it climbed to 98 feet (30 meters) and just stopped there. 

We are aware of this issue and are working to fix it. Reports of it are few and far between and we rarely get the answers we need to try to duplicate it. At least we have your log files and can go from there. That is the important part for now. We hope to have this fixed in the next release. 

Thanks for the update, I’ll create a new flight plan tomorrow (06/26/2023) and attempt the mission again. Would you like me to try any certain parameters? I’m in the testing phase with this software package, so I can shake it down however you like.

It looks to be contained to iOS and Virtual Stick controlled flights only. The issue does not occur in the Android version of Map Pilot Pro if you need to have something more stable. It also only seems to occur on non-first flights of a mission. We are not seeing anything in the logs that would cause the stop so just be conscious that if it pauses around 98ft it likely isn't going to continue on its own. 

Fixing this will be our main goal this week. Hopefully we can find a workaround sooner but that is unlikely since it is a virtual stick control issue. 

Great, I have an android device I use some of the time, just happened to be on IOS this evening. I’ll run it tomorrow on android and let you know if there are any issues with it. The android work around should keep me in the air until there’s an IOS fix. Thank you!

We now know more about this and have been working on all week. It only affects Virtual Stick flights on iOS devices. What is happening is that when the aircraft starts up it is going into a safe mode for some reason that is limiting the aircraft's travel to 50 meters from the home point and 30 meters up.

The short term workaround is when you change the battery, turn the remote off and turn it back on again. So when you power cycle the aircraft, power cycle the remote.​

We have a fix for it and it will be out soon as version 5.5.3.

I have version 5.12.13 and our Air2S is doing the same thing. It won’t even fly with an android device and with iOS it hovers when continue flying mission AFTER turning everything off and following your directions of turning everything back on, controller, drone and closing DJI then opening up maps made easy pro.

The Air 2S is an odd duck in that it is required to be logged into the DJI account in order to fly more than 100 ft from the pilot. After the first flight with Map Pilot Pro has landed and you have swapped the battery, open the DJI app and make sure you are logged in again. This all has to do with Remote ID. You should be able to fully close the DJI app before going back into Map Pilot Pro but having the DJI app open seems to help some. This is the one time we recommend opening up the DJI app with Map Pilot Pro open.